Universal Nissan

Wayne & I left Universal Nissan after midnight last night and we went there straight from work. Since Wayne & I had changed our minds about who gets which Cube and I had not driven one yet, we went through the entire process (test driving, trade-ins, paperwork) which was long but VERY thorough. (A+)

Our experience with Universal Nissan was, as always, professional and very friendly. Wayne & I were shocked when we found out our salesman sent the cars back to the service department to be detailed & serviced at 10:30 P.M.!! (A++) We had no idea the guys were still working and that we would be driving new cars home last night with full tanks of gas (A+++)?... but we did, which added to the excellent customer service. We thanked the serviceman who prepped both cars and they in turn thanked us (A++++) for being loyal, repeat customers. Wayne knows all the parts & service guys on a first name basis. He took the Titan in just last week to purchase 4 new tires & have them mounted on the truck. They always give him a discount on service and parts (A+++++).

Again?..thanks for going the extra mile with the VPP! It saved us a lot of money (A++++++). There aren't many Cube's on the road in Floridabut Waynetold our salesman & the sales manager that Nissan will get lots of exposure from him since he drives all over the state for business and I'll cover the downtown Orlandoarea. He gave us several business cards and said their Nissan dealership will cut us a $200 check for any of our referrals that purchase from them?.another value added bonus (A+++++++)!

All of the above is why Wayne & I are Universal Nissan customers for life. We buy Nissans because of dependability & customer service. Nissan trumps all the other car manufacturers!

Susan and Wayne Kircher,