Customer Testimonials
IF YOU ARE LOOKING FOR AN HONEST PLACE TO BUY A CAR, LOOK NO FURTHER! Big shout out to the team here!! They went above and beyond to get us the deal we needed. No haggling. No unexpected cost. In and out in just over 2 hours. MAKE SURE TO ASK FOR JAY!
Great experience with Jay and the sales team! I got an amazing deal, love my Murano!! 😊🩷
CJ was amazing person and Juan the sales manager did the impossible and got me into an amazing vehicle i am so happy with the service and will definitely come back here for another vehicle thank you to all of nissan and for everything honestly couldnt ask for better experience
Everything was great! They took the time to listen and were very respectful of our time!
I am so happy to buy from Younes. he helped me get my first car. I highly recommend anyone in market for a vehicle to go see Younes at Universal Nissan.
Great experience, Mr. Rivera helped me with my purchase and he’s a super nice guy and extremely helpful and was cool to chat with throughout the process. Would definitely recommend Mr. Rivera and this universal Nissan dealership.
Fadi H. was amazing!!!! His honesty and optimism for my situation (which might've been walking a proverbial tight rope!) was stellar.
I having been working sales, guest and customer service for years. I've even trained others. He actively listened to me, tried to meet me and my situation with options that fit, and all with a proffessional and compassionate appoach.
Well done. To Fadi and the team with that supports him to make my experience above and beyond expectations.
I can't guarantee you that it'll workout for everyone. But I have to speak from my experience. ... Read More Google - Sep 30, 2026
I had such a great experience working with Raul! He made the entire process of getting my car smooth, easy, and stress-free. He was patient, knowledgeable, and made sure I understood everything throughout the process. I never felt pressured or rushed, and he genuinely went above and beyond to help me get into the car I wanted. I’m so happy with my experience and would definitely recommend him to anyone looking for a new car. Thank you again for all your help! ⭐️⭐️⭐️⭐️⭐️
I had a great experience working with Joel Nava at Nissan. He was knowledgeable, patient, and made the whole process smooth and stress-free. He answered all my questions without any pressure and genuinely cared about helping me. Highly recommend asking for Joel if you want someone honest, helpful, and easy to work with!
Amir it’s the best salesperson, thank you for everything.
Amir was the best, 100% recommended.
Excellent everything, the best car I ever had, thank you Amir, the best salesperson
Joel is amazing and very informative definitely will be recommending!
(Translated by Google) I'm truly grateful to Raul Ruiz for his help; he always found me the best option. I give him a 20/10. (Original) La verdad que le doy mil gracias a Raul Ruiz por su ayuda me busco siempre la mejor opcion.. Le doy un 20/10
I had a great experience working with Raul! He was friendly, patient, and really took the time to make sure everything went smoothly. He was helpful throughout the whole process and made buying a car feel easy and stress-free. I would recommend Raul to anyone looking for a great car-buying experience!
Raul Ruiz at Nissan was great! Highly recommend this dealership
The service done to my car was done so fast! Great customer service, thanks Joel!
Joel is the best, thank you for your service!
Joel made the experience smooth and easy. Best dealer I ever dealt with 100%!
Raul Ruiz made the whole process so much easier! He was super welcoming, helpful, and made sure everything went well. I really appreciated his help and would definitely recommend him!
Thanks a lot to Christopher Oliva! Very helpful in my visit to the dealership and getting me the Nissan I wanted.
(Translated by Google) Thanks to Chris Oliva for the excellent service and for helping me with the purchase of my Nismo. (Original) Gracias a Chris Oliva por el excelente servicio y ayudarme con la compra de mi Nismo.
Younes was very helpful to me in explaining all the high tech features of the Nissan Kicks I was interested in and already preprogrammed some features before I drove off the lot. No pressure sales which was much appreciated. Keith in finance offered an extended warranty which I refused and he also did not put any pressure on me to purchase or make me feel like I was making a mistake. I came in with financing already and no pressure to use their financing. So basically no pressure all around.
Oscar did an amazing job and so did victor and the whole finance team over there at universal nissan
Exceptional Service from Mr. Sterling We initially walked into the dealership simply planning to look around--we had absolutely no intention of purchasing a vehicle that evening. With less than two hours until closing, however, it seemed that most people were understandably ready to wrap up their day. Mr. Sterling was the exception. Although he was already assisting another client when we arrived, he immediately acknowledged us, warmly greeted us, and welcomed us inside. Once he finished with his client and noticed that no one else had stepped in to assist us, he came over himself and asked how he could ... Read More Yelp - Sep 29, 2026
⭐⭐⭐⭐⭐ Exceptional Service from Mr. Sterling
We initially walked into the dealership simply planning to look around—we had absolutely no intention of purchasing a vehicle that evening. With less than two hours until closing, however, it seemed that most people were understandably ready to wrap up their day.
Mr. Sterling was the exception.
Although he was already assisting another client when we arrived, he immediately acknowledged us, warmly greeted us, and welcomed us inside. Once he finished with his client and noticed that no one else had stepped in to assist us, he came over himself and asked how he ... Read More Google - Sep 29, 2026
Julio was fantastic!
I would like to take a minute and thank you so much for the special treatment I have received from Youness . Youness is not a sales representative. He is someone who cares about his customers and shows a lot of knowledge and experience. Thank you so much for bringing the happiness to me and my kids by understanding my needs .
Excellent, great job,thank you Amir, recommended
Must be desperate to sell cars. Salesman Daniel B Lied, misdirected. It was not a win-win as I was pre-approved for a loan, asked them to NOT run credit yet they did it anyway. I signed a document that for "$20k purchase price out the door". Daniel came back saying he did better and got it for $17900. Well that wasn't true. Don't take them for their word, get all in writing during the negotiations as they will switch it on you.
Before coming to Universal today, I went to another Orlando Nissan dealer. Let’s just say, my husband and I walked out after 30 mins.
We googled to find another Nissan dealer and Universal came up. I read the reviews and we headed in.
Sarfaraz approached us immediately to see if we needed help. I told him about the last dealership and he apologized. Basically, we were interested in leasing and the other dealership wouldn’t even talk to us about it.
Sarfaraz didn’t play games. He acknowledged what we wanted as customers and immediately got to work helping us ... Read More Google - Sep 24, 2026
I’ve been leasing with Nissan for at least 10 years. For the most part the experience is positive. This lease process took much longer than I would’ve liked. I was also told by Andy I’d get a $200 referral bonus if I referred someone. I referred my brother who also got a new car with them and I never heard from Andy again…
Isabella was very helpful. I can't complain at all
Fadi was able to help us find the car we needed for a reasonable price. He spent a lot of time walking us through every part of the process in an understanding manner. Very straightforward. He is very kind and I would deal with him for another car in the future for sure.
My family and I had an emergency .. We traveled over four hours to Orlando when we got to Orlando the following day the check engine light came on. I called the dealer immediately. they were booked solid because it was Saturday. They were able to take in the car after I told him the situation I spoke to Juan the service advisor, very professional very articulate overall a nice man he was able to get me a ride back to the hotel and have the car done before the night was over. Overall A great experience thank you so much..
Isabel Camacho was the best sales representative I dealt with at Universal Nissan
Thank you Daniel Ballen excellent I’m so happy for your attention the best place to buy your car
Safrfaraz & Víctor were very helpful
This dealership was very accommodating and willing to work with what I had. They made sure to work out the best deal for me and made sure I understood everything and that I got as close to what I wanted as possible.
Best salesmenJulio Valdez.
Great assistance and car demo by Nick Gomez. Quotation went very well with Laura Santana thru internet
I need to tell the world that this dealership gives an excellent service. I'm really impressed. Younes helped with my recent purchase, he was amazing. Thank you for making me feel that I matter. I came all the way from Dundee FL, having a Nissan dealership 15 mins from my house. I will continue coming here for all my car needs.
My husband and I were very impressed with the service we received. We were treated professionally and with patience as we asked several questions. They provided a fair deal that we were incredibly pleased with. Their follow-up was also appreciated.
Mr. Fadi is the best, extremely professional, he helped me and I am so grateful. I recommend him 1000000% what a great person.
Daniel was very helpful and insightful
Got hooked with a new car 🫤
A huge shout-out to Chris Oliva for his amazing service! About a year ago, I visited Universal Nissan with questions about getting a new car, but I wasn’t ready at the time. When I returned a year later, Chris welcomed me with the same smile, patience, and professionalism. He remembered exactly what I was looking for and took me straight to the car I fell in love with! This is my second purchase at Universal Nissan. Thank you, Chris, for your patience, attention, and genuine care throughout the entire process. I highly recommend him!
Sarfaraz Ahmed was great with us! He provided perfect information and service to us!
Courteous and efficient service from Gilberto G., plus the guarantee that you’ll drive away in your car the same day.
Was on amazing experience with this car dealer Angelo Rivera was fabulous sales person
(Translated by Google) The sales team was so friendly! Jovi is awesome! (Original) Muy amables en Ventas! Jovi es súper!
Isabel helped me get a new car with ease and awesome customer service, this is the 3rd car we’ve bought through universal Nissan and will recommend them to anyone trying to get a new vehicle
Gilberto is great. Very patient and informative. No pressing customers
Where do i begin with mr. Angelo rivera . He is a walking angel , blessing everything. I have had a total of 3 nissan with him over the course of almost 12 years . I have known him since i was a young girl and now im a woman . I received my 2026 nissan sentra sr full of so many amazing gadgets. He helped me tremendously. I trust every word he say. Everything was quick and easy and smooth . You wont regret it . Head to nissan and ask for angelo .
Car wash too expensive $15 and don't perform a good wash
Great service and very friendly staff! Gilberto Gortari was especially helpful, kind, and made the whole experience easy and pleasant. Highly recommend!
(Translated by Google) Gilberto, the best salesman at all of Nissan... committed and very professional. (Original) Gilberto el mejor vendedor de toda la Nissan… comprometido y muy profesional
(Translated by Google) Gilberto, the best Nissan salesman (Original) Gilberto el mejor vendedor de la nissan
Amazing 🤩 job great service
Great experience with Mr. Ahmed. Very satisfied with our purchase! Thanks again
Universal Nissan (Orlando, FL) is widely recognized as one of Central Florida's high-volume auto dealerships. Will be a customer for life, see "Fadi"" for great deals. His customer service skills went above and beyond . Thank you 🙏
(Translated by Google) Gilberto Gortari is an excellent salesman, 100% recommended. He helped me a lot in getting my truck! 😍 (Original) gilberto gortari excelente vendedor recomendado 100% me ayudó mucho a sacar mi camioneta 😍
Angelo Rivera was an amazing senior sales rep. He helped me with everything I needed and more. Highly recommend.
Albert was awesome helping me on calming my nerves and getting me into the right vehicle with no pressure
Great Costumer Service! Very nice and friendly and helpful!
Isabel showed me great options that she thought I would like based on the type of car I preferred. She was very polite and patient in showing me some other car options that I kind of showed interest in. She made the whole experience incredible!
Julio Valdez was very helpful
Great salesman, very patient and friendly! Dealership got it done.✅
Needed air in tires and they did it nicely! Before picture...
Daniel was great. He was very helpful with all our concerns and questions. We came to look at one car and left for another. He was able to help us find our perfect vehicle.
Our experience with our sale rep Sarfaraz Ahmed was extremely easy and professional. I would recommend to anyone who are looking to buy a vehicle without the headache.
(Translated by Google) Excellent service from Julio Valdez, the best! (Original) Excelente servicio de Julio Valdez el mejor
I honestly can't say enough of how great this place to buy a car. I have bought serval cars from them over the years and so has my family. Regardless, if you are first time buyer or a repeat client they treat you like family.
(Translated by Google) Angelo Rivera, thank you very much for your service... you did an excellent job. (Original) Angelo Rivera muchas gracias por ru servicio... hizo un trabajo muy exelente
We had a good experience buying a new Rogue SV with Julio Valdez as our sales agent. Julio is friendly, energetic and super knowledgeable. Thanks also to Ruben Matos and Miguel Cajas and the rest of the sales and service team. Great job!
Angelo Rivera was great and super helpful
Andy did a phenomenal job helping our family with a New Versa
Andy, thanks for your help getting me that Sentra
We had a great experience buying a car from Universal Nissan. Our salesman, Brandon Cruz, was extremely helpful and made it a smooth experience. He listened to what we were looking for and found the perfect car for us. We have been so happy with our new car! I would highly recommend Universal Nissan and Brandon for your car needs.
Joel amazing customer service!
Brandon was great. Made everything really easy and got me a great deal
Joel Great service from start to finish. Very professional, friendly, and helpful. Highly recommend!
I’m gonna call her Joy… She was incredible. She stated that it was her first sell on a brand new car. But you really couldn’t tell she was so attentive and she got us in a car with no down payment. I would recommend her to anyone. And It was a Joy working with you.
The phone service almost stopped Universal Nissan from a sale, had to email management for help with vehicle info, if management knew how awful they was im sure he/ she would fire them, but the Mgr did contact me to apologize and got Oliver on the job, i appreciate the service from Oliver even tho im in Tx he made it easy for me Thanks Universal Nissan management
Very good experience purchasing a used car. Traveled from Bradenton after seeing the car I wanted online. Despite the distance, I would travel to purchase another car from Universal Nissan. Younes was very professional and highly recommended.
The purchase of our new car could not have gone more perfect!
Everyone who we came in contact with showed extreme professionalism, and made sure we were listened to about our needs and wants in the purchase of a new vehicle.
We had gone to your sister dealership, Universal Hyundai, the week before and we were basically told they couldn't complete a deal with us unless we gave a minimum of $5,000 down, plus our trade.
Eddie worked with the sales management and finance, and was able to get us into a brand new 2026 Nissan Rogue SV with no money ... Read More DealerRater - Aug 19, 2026
We test drove the Genesis GV70 at our home dealership and had a terrible experience with the sales team. We called up Eric and he connected us with Billy and Nick and literally within 10 hour - we had a brand new car delivered to our house! They gave us exactly what we were looking for without any issues. 10/10 will continue to come back to universal hyundai/genesis. Thank you Eric, Billy, and Nick!
Thank you for all your help. Thomas helped me clear and Transparent with all information during the process. Recommended
This is the 4th car I have purchased from this dealership and the service is second to none!
It’s a nice dealer, very friendly staff, very good service staff, and plenty of inventory to choose from.
Joel, Richard, and Keith turned what started as a small crisis into a completely painless experience. From the moment I walked in, they were professional, patient, and genuinely committed to helping me. They took the time to understand my needs and found me the perfect car at a great price—and in a fantastic color that I absolutely love! Their outstanding customer service and teamwork made the entire process smooth and stress-free. I highly recommend them to anyone looking for a great car-buying experience. Thank you, Joel, Richard, and Keith!
Compré un automóvil usado de 2021 el lunes 13 de julio de 2026 y como estaba lloviendo muy fuerte no logré ver que tenía el cristal delantero con un golpe en el centro y la punta de eje del lado del chofer liqueando la grasa y haciendo un golpecito al girar que al día siguiente y hasta hoy ha seguido aumentando. Lamentablemente el concesionario no le hizo el supuesto 101 multi point inspection que el Sr. Joshua Gum me indicó online que se le estaba haciendo. No pude notar esas cosas por las inclemencias del tiempo. Y entiendo que se conocí... Read More DealerRater - Jul 20, 2026
